Connectivity issues with three Elon resources cause problems for community
OnTrack, Colleague and Entrinsik Informer was down June 29 to July 2. Elon’s Technology Update sent nine email updates to the Elon community in total. As of 4:41 p.m. July 2, Elon Technology Update sent an email stating that OnTrack and Colleague are now accessible to the Elon community. The update included that the issue was related to connectivity problems, and no database information was at risk. Rebecca Beck, director of campus technology support and Daniel Statum, communication strategist for IT, directed Elon News Network to Elon’s accounting department. Director of Payroll Armeka Ware was unavailable for immediate comment.